Clients

Believing in your value is the first step to success in winning on value. The next step is to walk away when clients don’t fit your new standards.

“The companies that really make an effort to understand and embrace basic marketing knowledge will continue to grow and prosper regardless of the markets they serve.”

“Doing these 20 things will only make you more effective and your company more successful. And none of them are difficult, so go to it!”

“People who show any signs of a lack of character must be confronted and dealt with immediately.”

It’s not easy to do, but if you want lifelong clients who are also friends, you have to commit yourself to the long haul.

“When directly confronted with a difficult or painful question and you aren’t honest with people – they’ll figure that out. And you can forget them ever trusting you again.”

A small investment of your time, energy, and creativity can yield a large return with your clients. Start gently and build your confidence.

A culture of employee empowerment will define innovative, leading organizations in the years to come.

“Right now, at the start of the new year, is a great time to be selling. Organizations of all types, public and private, have new plans and new budgets to…

As an industry, we generally leave a lot of money on the table and drive up costs with our lack of effectiveness in management and training. When we think of…

Getting there is one thing, but staying there is another. Figure it out and your firm will have the world in the palm of its hand. Being “top of mind”…

“Clients, co-workers, partners – they aren’t always completely forthright in their communications. Despite this fact, your success ultimately depends on understanding them.” If you work in an AEC firm as…